05. Answers

Frequently Asked Questions

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Meet the Village at Lake Mary Team

  • Matthew Babcock

    Maintenance Technician

  • Dylan Godfrey-Hulen

    Maintenance Supervisor

  • Jennifer Hull

    Business Manager

  • Elizabeth Finger

    Regional Director

  • What kind of tours are offered at Village at Lake Mary?

    We're now offering both in-person tours. Please contact us to schedule yours today!

  • Who manages this community?

    The Village at Lake Mary Crossing apartments are managed by North Coast Living. We take care of leasing and maintenance, and we do our best to help you "Live Well" each and every day.

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  • Do you have immediate availability?

    Very rarely do we have immediate availability. We utilize a wait list and call down the list in the order of the date that we were contacted. If we happen to get to the end of the waitlist and don’t have a qualified applicant, we will open availability to non-waitlist applicants on a first come first serve basis.

  • How far in advance should I contact you to get on your waiting list?

    Our waitlist averages 1-2 years, so as soon as you know your preferred move in date give us a call!

  • Do you offer student housing?

    We participate in LIHTC income restricted housing program, which has strict guidelines for full time students. For more information on income restrictions and student status, please contact us.

  • Do you accept Section 8 Vouchers?

    Yes. Occupancy and income limits apply as outlined by the Arizona Department of Housing.

  • What are the lease terms?

    We offer 12 month lease terms.

  • How do I apply?

    In order to apply, future residents must complete an application. We require payment of non-refundable $54 application fee and a $100 refundable fee to hold the unit.

  • When will I know whether or not I am approved?

    Once you have completed the application and paid the application fee, we will usually have an answer within 4-7 business days.

  • What is the pet policy?

    Max of 2 pets per unit, no weight limit. Pet Deposit: $300 refundable deposit (covers up to two pets). Pet Rent: $30 per pet per month. Visit our neighborhood map for pet friendly parks nearby.

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  • Do you have reserved parking?

    We have ample open parking throughout the community.

  • When is rent due/late?

    Rent is due on the first of the every month. There is a grace period until the 3rd of the month. Late fees begin on the 4th.

  • What are the office hours?

    Monday-Friday: 9am - 5pm

  • What utilities do we need to pay?

    Residents pay for their own electricity and gas. Water, sewer, and trash are included in the rent.

Still have questions?

We're here to help!

Drop us a line, or better yet, come and see us in person. We look forward to the opportunity to welcome you to our beautiful community today.